In today’s digital age, e-commerce has revolutionized the way we shop. It has empowered businesses of all sizes to reach a global audience and connect with customers in innovative ways. One such success story is Sehdan, an online marketplace dedicated to providing high-quality organic products.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Sehdan, a budding e-commerce venture, faced several challenges in its early stages:
Limited Online Presence: Lack of a strong online platform to showcase their organic products.
Complex Product Inventory: Managing a diverse range of organic products, from honey to dry fruits, required efficient inventory management.
Secure and Reliable E-commerce Platform: Ensuring a seamless and secure shopping experience for customers was paramount.
The Solution: A Partnership with The Indent
To overcome these challenges, Sehdan partnered with The Indent, a renowned software house specializing in WordPress development. Together, they embarked on a journey to create a robust and user-friendly e-commerce website.
What did
The Indent do
The Indent developed a custom WordPress-based e-commerce website for Sehdan, incorporating the following key features:
User-Friendly Interface: A clean and intuitive design that enhances the overall shopping experience.
Secure Payment Gateway: Integration of secure payment gateways to protect customer transactions.
Efficient Inventory Management: A streamlined system to track product availability and manage stock levels.
Personalized Product Recommendations: AI-powered recommendations to boost sales and customer satisfaction.
Mobile-Responsive Design: Optimized for seamless browsing and purchasing on mobile devices.
SEO Optimization: Improved search engine visibility to attract more organic traffic.
Social Media Integration: Seamless integration with social media platforms for enhanced brand awareness.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
